Privacy Policy

This privacy policy outlines how we collect, use, and protect the personal data or our users, customers and business partners.

We take our responsibility of handling your personal information seriously and aim to ensure that any information you provide to us is kept secure and used only for the purposes for which it was intended.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Table of Contents

Data Controller

We are data controllers as we process the personal data of our customers and partners. You will find our contact information below: 

  • How To Germany ApS.
  • Omøvej 2 st th, 4700 Næstved, Denmark.
  • Business identification number: CVR-nr 43367137.

If you have questions about our GDPR compliance, contact us via [email protected].

Processing Activities

Website Visitors

When you visit our website, we use cookies for the website to function, which you can read more about in our cookie policy.

Communication with potential customers

When you have questions about our website or want to learn more about our services, you can contact us via:

  • Contact form
  • Email
  • Chat
  • Telephone

With these means, we will process your personal information to enter into a dialogue with you, e.g. answer questions about our services. We only process the information you give us in connection with our communication.

We will typically process the following personal information: name, email address, and phone number.

Our lawful basis for processing this personal data is our ‘legitimate interest’ in GDPR Article 6(1)(f), so we can identify the common interest in working together.

We will delete our communication with you when it is clear whether you wish to use our services.

Should there be a need in a particular case to store your personal information for a more extended period, this could be the case.


We communicate with our customers to ensure that our services are delivered correctly. We may process information about names, addresses, services, special agreements, payment information, etc.

The lawful basis for processing this personal data would be the contract of our agreement and Article 6(1)(b) of the GDPR.

When the service has been completed, along with any outstanding payments, we will delete the personal data.


You can signup for our newsletter by typing in your email address on our website. You subscribed successfully to the newsletter when you confirmed your subscription through the double opt-in procedure. 

The purpose of the newsletter is to send news from the company, which may deal with new content on the website or advertising our services or the services of advertisers.

We will only send you emails if you have given your active consent. This requires you to enter your e-mail address in the first instance, to which we subsequently send an e-mail so you can confirm the registration. In this way, we ensure that you have signed up for the newsletter yourself, i.e. given active consent.

Our lawful basis for processing your data in connection with the newsletter is Article 6(1)(a) ‘consent’ of the General Data Protection Regulation. 

We will process your personal information as long as you subscribe to the newsletter. We will stop sending this to you if you choose to unsubscribe from the newsletter.

Your Story

We promote stories of expats living in Germany with the purpose of inspiring our readers with your story and experiences. We will process personal information such as your name and media in order to communicate your story.

Our lawful basis for processing your data in connection with promoting your story is Article 6(1)(a) ‘consent’ of the General Data Protection Regulation. 

We will process your personal information as long as it makes sense to promote your story it on our website or until you ask us to take it down. When we no longer have a purpose for processing your information we will delete it immediately.


We store invoices and similar documents for accounting purposes, including general personal information such as name, address, and service description. We must save all accounting documents so we can comply with accounting laws. 

The lawful basis for processing personal data for accounting purposes is Article 6(1)(d) of the General Data Protection Regulation.

We store this information for a minimum of 5 years after the end of the current financial year.

Job applications

We welcome job applications to assess whether applicants match a hiring need in our company.

Suppose you send your job application to us. In that case, our lawful basis for processing your data is our ‘legitimate interest’ in Article 6(1)(f) of the General Data Protection Regulation.

We will immediately assess unsolicited applications to see whether they fit current employment needs. We will delete your information again if there is no match.

If you applied for a job opening, we would discard your application when the right candidate has been contracted.

Suppose you are part of a recruitment process and get hired. In that case, we will provide you with separate information on how we process your data in this connection.


Few can handle everything themselves, and the same goes for us. Therefore we cooperate with business partners and suppliers, some of which may be data processors.

External suppliers can, for example, provide software to organise our work, services, consulting, IT hosting or marketing.

It is our responsibility to ensure that your personal information is processed correctly. That is why we place high demands on our partners. Our partners must guarantee that your personal information is protected.

We enter agreements with data processors that handle personal information on our behalf to increase the security of your personal information.

Disclosure of Personal Information

We do not disclose your personal information to third parties.

Profiling and Automated Decisions

We do not profile or make automated decisions.

Third Country Transfers

We mainly use processors in the EU/EEA or processors which store data in the EU/EEA.

This is not possible in all cases, and data processors outside the EU/EEA are used, but only if these can provide your data with appropriate protection. In these situations, we use the Standard Contractual Clauses for the transfer.

Safety Measures

We keep the processing of personal data secure by ensuring appropriate technical and organisational measures.

We have assessed our personal data processing risk and introduced appropriate technical and organisational safety measures to increase processing security.

One of our most important measures is to keep our employees updated on GDPR through ongoing awareness training, GDPR courses, and reviewing our GDPR procedures with employees.

Rights of Data Subjects

Under the General Data Protection Regulation, you have several rights regarding the processing of your data. You can read more about these rights at RGPD.COM.

Right of Access

You have the right to access the information we process about you.

Right to Rectification

You have the right to have incorrect information about yourself corrected.

Right to Erasure (The Right to be Forgotten)

Under certain circumstances, you have the right to have information about you deleted before the time of our general deletion occurs.

Right to Restriction of Processing

Sometimes, you have the right to restrict your data’s processing. 

We may only keep processing your information with your consent or if we have a legitimate interest when this occurs. We can still store your data.

Right to Object

In some instances, you have the right to object to our otherwise lawful processing of your data. You can also object to the processing of your information for direct marketing.

Right to Data Portability

In some instances, you have the right to receive a copy of your personal information in a structured, commonly used and machine-readable format and to have this personal information transferred from one data controller to another without hindrance.

Withdrawal of Consent

When our data processing is based on your consent, you have the right to withdraw your consent.

Complaint to the Data Protection Agency

You have the right to file a complaint to the Data Protection Agency if you are dissatisfied with how we process your data.




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